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Privacy & Cookie Policy

Bristol Fine Wine is committed to protecting your privacy and maintaining your trust and confidence when making enquiries. We use the information we collect about you to process your enquiry or order.

Controllers of personal information

Any personal information provided or to be gathered at bristolfinewine.co.uk is controlled by Bristol Fine Wine.

What information do we collect? How do we use it?

When you make an enquiry or place an order, we need to know ertin information including your name, phone number and email address. This allows us to process and fulfil your request and respond to you in an appropriate manner.

This information will be logged onto our customer management system which is held on a secure server and local, networked computers that are password protected and will only be used by Bristol Fine Wines to fulfil your enquiry or order.

Back up of information

Information regarding your enquiry is held by Bristol Fine Wine on a secure server at our web hosting company, Layershift Ltd, Delta House, Wavell Road, Manchester M22 5QZ.

Will Bristol Fine Wine disclose the information it collects to outside parties?

Bristol Fine Wine does not sell, trade or rent your personal information to others. We only use it for our own procedures to answer enquires. process orders and send out newsletters.

Who has access to your information?

Information held about our customers and their enquiries is only accessible by Bristol Fine Wine office staff.

Your consent

By using our website, you consent to the collection and use of this information by Bristol Fine Wine.

Cookies

Google Analytics Cookies

We use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Refusing or Deleting Cookies

You may refuse or delete cookies by activating the setting on your browser which allows you to refuse or delete the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

You may opt out of Google Analytics without affecting how you visit our site - for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.